Traditionally, leadership and kindness aren’t two words you’d see used together. But kindness in leadership is becoming spoken about more often. It’s also essential if you want to improve the engagement of your team and earn their trust and respect. What is kindness? In the Oxford dictionary, kindness is defined as: “the quality of being…
How’s your two way communication with your team? An issue I hear from many of the leaders and business owners I work with is how they don’t have two way communication with their team. Some of them are just ‘turning up’ for work. They don’t really seem interested in their work. Walking around in a…
It’s well-known that displaying gratitude for your team members’ hard work is a powerful way to increase engagement. But there’s a lot more to gratitude than just saying ‘thanks’. Engagement is an issue that shows up a lot in the leadership programmes I facilitate with leaders. “I struggle with a lack of engagement in my…
Being specific about your expectations might not be something you’ve thought about before So let’s start with your language. How often do you think about the language you use with your teams? No, I’m not talking about whether you swear or use terms that might be offensive. Just wondering if the words you use mean…
Gratitude is important in leadership. In fact, it’s important in everyday life. Gratitude is one of the 10 leadership activities included in my checklist: 10 steps to improve your performance at work. It’s a simple thing that can make a huge difference to your performance as a leader. Why is gratitude so important? It’s hard…
It’s well-known that displaying gratitude for your team members’ hard work is a powerful way to increase engagement, but there’s a lot more to gratitude than just saying ‘thanks’. Engagement is an issue that’s shown up in the last few programmes I’ve facilitated with leaders, who have shared how they’re struggling with a lack of…
As a busy leader, do you miss out on opportunities to connect with your team? With little time available, it’s easy to reduce your contact to brief progress updates before rushing back to work. In the long run, the lack of personal contact is demoralising and damages your team’s ability to perform. But when you…
An issue I’m hearing from many of the senior leaders I work with is how some of their staff are just ‘turning up’ for work. They don’t really seem interested in their work; they walk around in a robotic fashion, and just seem to go through the motions until it’s time to go home. They…
Have you ever tried to introduce a new way of working, only to experience a strong resistance from your team? During the last few leadership development programmes I’ve facilitated, this problem has shown up as a common theme. All fired up with their new learning, the leaders enthusiastically dove into their new questioning style with…
